User guides/Quick start

A good instruction manual is hugely important, as the correct use of the product will depend on it. And for the users to make the most of all the functions and performance of the product, they must understand them correctly.

Many manuals are badly done, some badly written and others badly explained. Others, too scarce with the information they provide, which we consider one of the most absurd things a company can do. Why does it bother them to spend a little more time and money to produce a fine manual? It is something we don’t understand.

With a good manual it is a pleasure to start using a product, and it shows which companies take it seriously. The most important is that the contents are complete and clear, a good explanation is fundamental so the users understand it, and you will almost eliminate the errors occurred during the set up. The manuals must be up to date, with accurate references, drawings and pictures. Of course it costs some money to make a good user manual, to create the content, text, pictures, to revise it, translate it and edit it, etc. The final cost is significant but it is totally necessary to have this expense in the budget of every product.

If the product has a very extensive manual, the most appropriate would be to make a Quick Start Guide for the client, who will be impatient to start using the product and could make mistakes in the process. The Quick Start Guide must be clear, brief and explain correctly the whole procedure. It must have the pictures or drawings of the actual product, and nothing which could lead to confusion. The Quick Start Guide needs to include warning messages to alert about potential dangers, and inform that the Quick Start is only for initial set up and that the user should read carefully the complete instruction manual to get information of all the functionalities and specifications of the product and its correct use.

Many users just read the Quick Start and never touch the user manual. The point of this guide is simply to show the first steps in the most comprehensive way. If one were to do a user manual with the same style as the Quick Start, it would be four times longer than normal.

User manuals are very important for the product. They are a part of the product itself, and represent the quality the company applies to everything related to the product. Some people don’t read them, they think they know everything, but they tend to be the clients who break the products before time by doing something the manual advised no to do. Then they blame the manufacturer for the damage, which is unethical. The manufacturer doesn’t always manage to provide a good manual, but for sure they do it for you to read it -for the product and also for your own good. It can avoid a number of tedious situations, even accidents.

Reading the product manuals is not for dummies, as many think, and not reading them is not being smart. Think, if they include one, there must be a reason. Not to make you bored with lines and lines of irrelevant text, but to help you, protect you, and ensure your experience with the product is as gratifying as possible.


  We create user manuals and Quick Start guides for your products.

  We revise your current manuals to detect potential mistakes and solve them.

  We improve your manuals so they are clearer and more concise, and they solve any doubt the client may have.

  User manuals should be translated to the more widely spoken languages. Our translation services have experience with manuals and tech docs.